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Privacy Policy

The information we need from you and how we use it

When you order, we will require your name, address and e-mail address. Without this information we will not be able to process your request or notify you of acceptance of your order. A contact telephone number will also be required so that we may contact you urgently if there is a problem with your order. We may, unless you advise us otherwise, pass this contact number to our couriers or other agents in case they need to contact you to arrange the processing or delivery. When you register with us you can select whether you would like to be sent notification of special offers, promotions and other correspondence from us via email. If you would not like to receive these notifications you must select the tick box on the registration page. If you leave the box unchecked you will receive these notifications. If, in the past, you have chosen to be notified and you no longer wish to receive mailings from us please send an email to shop@johndavidsons.com and we will remove your email address from our records.

Security of Your Information

Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is transferred, to minimise the risk of the data being intercepted before it is received by our systems. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access. We will never pass your details to anyone outwith those who require the information for completion of your order.

Internal Confidentiality within Davidsons Inverurie Ltd

Within Davidsons Inverurie Ltd we protect you in a number of ways: Access to customer account information is strictly limited to those who need access for the performance of their job. We use full login and password controls on our IT systems. Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.

Email Address

We do not share your details with anyone. You will only receive emails from Davidsons Inverurie Ltd.

Your Rights

If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact us. We will happily review your file and update the records if required. You can contact us by email or phone +44(0)1467 621212. Alternatively, this information can be checked and reviewed online once you have signed in.

Use of Cookies

Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable you not to accept cookies. You will still be able to browse our site without cookies enabled, but you will not be able to order any of our products. Cookies MUST be enabled to allow you to order (see our Cookie Policy for full details).

Consent

Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.

Credit Card Security

All of our payments on JohnDavidsons.com are made via Sage Pay or Paypal Services, either using your debit/credit card or PayPal Account (if you have one). We have no access to any of your payment details at any time. PayPal's privacy policy can be accessed here.

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