Delivery is FREE on orders of £60.00 or more within areas that do not incur delivery surcharge. (Note: Premium delivery charges apply from 20-31st December) see below*
For orders under £60.00, our standard delivery charge is £6.50, however any orders under the value of £35.00 will also incur an additional packaging surcharge of £4.00.
ORDER VALUE OVER £60 ~ FREE DELIVERY (UK areas that do not incur additional surcharges only)
ORDER VALUE UNDER £60 ~ £6.50 DELIVERY CHARGE
ORDER VALUE UNDER £35 ~ £10.50 DELIVERY CHARGE
ALL SATURDAY DELIVERIES ~ +£5 **NOT AVAILABLE AT PRESENT**
From 20th - 31st December there will be a Premium delivery service charge added as follows:
All "Local" deliveries where we use our own and local transport, with a minimum order value of £35 will incur a £3.50 delivery charge whatever the value of the order. Where the order value is below £35 further additional charges will apply.
All "National" deliveries out-with the areas where we directly deliver to will also incur a delivery charge of £3.50 on all orders where the value is above the normal free delivery threshold of £60. All delivery charges to orders under the value of £60 will remain unchanged at this time
For the meantime delivery costs will remain unchanged until 20th December when this minimum increase will be applied to cover additional costs associated with our guaranteed premium delivery service.
Surcharge rates will be added to addresses within the areas below. If your delivery is to a remote area which is not mentioned on the list, not covered or creates any unforeseen issues, we will contact you by telephone to discuss additional charges prior to any order being finalised and despatched.
Your order will under normal circumstances be delivered on the date you specify, between the hours of 8am and 6pm. However, unforeseen issues do arise from time to time when using external courier services and you should be prepared for the rare event of a 24 hour delayed delivery. These issues are completely out with our control and rarely pose an issue with meat temperature unless very warm weather and more lengthy delays.
If you are not in, the driver will leave your order in a safe place (If you added this to your delivery instructions) and put a card through your door to let you know they've been. Should your order not arrive when you expect, or if you have any queries about your delivery, please contact our service team by email at email@example.com or call on +44(0)1467 621212 between 9.00am and 5.00pm, Monday to Friday, and we'll do our best help you with your query.