• Free UK delivery on orders over £50 (T&Cs apply)
  • Supplied frozen to lock in the freshness
  • Quality assured value & products

01467 621212

Mon to Sat 07:30 - 17:00

FAQs

Placing an Order

How can I order from Davidsons?

Placing an order with us couldn’t be simpler. You can place your order online here, selecting whether you wish it to be delivered to your home/workplace or to collect from our either of our stores. If you want to order something that you can’t find on our website, or if you want to discuss which cut is best suited for your recipe, then please either call us on +44(0)1467 621212 or email shop@johndavidsons.com

How will my order arrive?

Your order will be sent to you fresh and vacuum packed, by our designated courier. It will be packed into a polystyrene box to protect it on its journey, and also ensure that your order stays at the optimum temperature until you are able to unpack. Our Ice Gel packs are suitable for refreezing, and are perfect for summer picnics.

When will my delivery arrive?

Your order will be delivered on the date you specify, between the hours of 8am and 6pm. If you are not in, the driver will leave your order in a safe place and he will also put a card through your door to let you know he’s been. Should your order not arrive when you expect, or if you have any queries about your delivery, please contact our service team by email at shop@johndavidsons.com or call on +44(0)1467 621212 between 7.30am and 5pm, Monday to Friday, and we will help you with your query.

How much does delivery cost?

Delivery is FREE on all orders of £50.00 or more. For orders under £50.00, our standard delivery charge is £6.50, however orders under the value of £30.00 will incur an additional packaging surcharge of £4.00.

ORDER VALUE OVER £50 ~ FREE DELIVERY (UK areas that do not incur additional surcharges only)

ORDER VALUE UNDER £50 ~ £6.50 DELIVERY CHARGE

ORDER VALUE UNDER £30 ~ £10.50 DELIVERY CHARGE

Surcharge rates will be added to addresses within the areas below. These are currently in negotiation with our couriers and will be revised accordingly. If your delivery is to a remote area which is not mentioned on the list you will be contacted by telephone to discuss additional charges prior to any order being despatched.

Please call to confirm charges for deliveries to the following destinations +44(0)1467 621212 between 7.30am and 5pm, Monday to Friday, and we will help you with your query.

  • Shetland Islands
  • Orkney Islands
  • Northern Ireland
  • Isle of Man
  • Channel Islands

Where do you deliver?

We deliver all over the UK, including Highlands & Islands although outlying areas often carry a surcharge. We also deliver to parts of mainland Europe. Should you require this service, please either call us on +44(0)1467 621212 or email orders@johndavidsons.com. to discuss your requirements.

Products

How do I store my order?

When you unpack your order, place your items in your fridge or freezer as soon as possible. Your meat will stay fresh in the fridge for at least 2-3 days. All of our products will have a use by date on the packaging, and this is how long you are able to store our products in your refrigerator or freezer. Ensure that your refrigerator is set at between 0°C and 5°C. All of our meat products are suitable for home freezing, unless otherwise stated on the pack.

What if I’m not happy with my order?

We are confident that you will be delighted with our products. In the unlikely event that you feel that your order has not come up to your expectations, then please email us at shop@johndavidsons.com or call on +44(0)1467 621212 between 7.30am and 5pm, Monday to Friday, and we will discuss this with you.

What cut do I need for my recipe?

If you have a specific recipe or cooking method in mind, and can’t find or are unsure of the cut you need then please get in touch. One of the best things about buying your beef from John Davidsons – a REAL Butcher’s Shop – is that you can have your cuts prepared exactly as you want them… all you have to do is ask! Either email us at shop@johndavidsons.com or give us a call on +44(0)1467 621212. Any of our team of Butchers will be able to discuss which cut will best suit your needs, then cut, pack and ship direct to you.